Conditions of selling

LEGAL DISCLAIMER is registered as a french company. The headquater are in gironde district and the SIREN ID in INSEE institute is : 794374264.


This terms of sale steward the online products selling beetween Silver-Bijoux , the online shop at the internet address and all kind customers, individuals, associations or company, and they are intended to define the rights and obligations beetween Silver-Bijoux company and the customer. They regulate all necessary step for the placement of order and provide tracking of this order between the contracting parties. The order implies the irrevocable acceptation of Term of sale. This Term of sale could be modified ; so the applicable terms are these present on at the date the customer ordered. For this, the customer can download, or backup the present terms of sale. The Customer declares his ability to conclude this contract , it mean he is in legal age and not under guardianship. 

Article 1 : Products

The products available for sale by Silver-Bijoux are those appearing on the website the day of the consultation of the site by the Customer. The products are available for sale within the limits of available stocks. The products proposed for sale are described and presented with the highest possible accuracy. For further details the Customer can contact the customer service. We estimate that there may be up to a difference of + / - 5% compared to the length specified in the description of jewelry. The products are systematically checked before each shipment. Silver-Bijoux will therefore not be liable if the carrier deteriorate a product. In case of Silver-bijoux would make a commercial gesture, it would require the return of the entire contents of the package to perform a standard exchange. 

Article 2 : Price

The Prices are shown in euros all taxes included, excluding shipping costs which are the responsibility of the customer unless otherwise mentioned or special conditions. All orders, no matter what their origins are payable in Euros even if a conversion is given in your currency for information. The prices include taxes applicable on the date of the order. If the rate of these taxes should be changed, these changes might be reflected in the price of items without the customer being notified. Silver-Bijoux reserves the right to change prices at any time.The products will be charged on the basis of rates in effect at the moment of the registration of order. 

Article 3 : Order 

Any order implies acceptance of the prices and descriptions of products available for sale. Le Customer declares to have read and irrevocably accepted these Terms and Conditions before placing the order. The confirmation of the order implies acceptance of these Terms & Conditions. Any order signed by the Client "double clics" (Law of 13 March 2000 on electronic signatures) and data entry pages on successive screens, the order is considered final. 

Article 4 : Payment 

Method of payment
Payments are made in Euros. 
>> By credit card. Payment by credit card is managed by the PAYBOX company. Credit cards accepted by PAYBOX are : Blue Card - VISA - MasterCard but also more than 15 other payment methods (Amex, Diners, JCB, E-CB, ) 
>> By PAYPAL. Possibility to pay with a PayPal account. 
Security and Privacy 
The security system in place for payment by credit card is the security Paybox system and PayPal security system for payment by PayPal account. The payment by VISA and MASTERCARD receive the additional protection 3D Secure master code and Verified By Visa. Silver-Bijoux never have access to your credit card number. 
Fight against fraud 
Before sending the order and to prevent fraud in matters of distance selling, Silver-Bijoux reserves the right to request to customer proof of address and identity. Failing to proof or if the documents sent can not ensure the identity of the author of the order and the reality of domicile, we would be forced to cancel the order to ensure the safety of online transactions. In order to protect themselves against fraud attempts, Silver-Bijoux records the following informations : IP address, dates and hours of the transaction. These elements formally identify the transaction. These data will be kept confidential if no attempt at fraud is performed. Any attempt at fraud, for any amount whatsoever and regardless of origin, will be prosecuted. All the data collected during the transaction will be forwarded to the Prosecutor for investigation. The Law says : " The fraud is done either by using a false name or false status or by abuse of true quality, or by the use of fraudulent, misleading or an individual morality and thus determine, to his detriment or prejudice to third parties, to transfer funds, securities or any property, to provide a service or to consent to an act or obligation discharge. The fraud is punishable by five years imprisonment and a 375,000 euros fine. "

Article 5 : Delivery Delay/ Availability / Delivery 

Delivery time :

Orders are generally shipped within a maximum of 48 hours (excluding weekends and holidays). The average delivery time is 10 working days in regular mail . The average delivery time is 30 working days in regular mail for overseas departments (no insurance included). The delivery times average is 5 working days Express mail (insurance included).

Localities served :

Deliveries are made worldwide.

Availability : 

In case of unavailability of product after placing the order, the customer will be informed of items out. The Customer can then elect to cancel or change the order. 

Contact :  

You must verify the completeness and conformity of the information that you provide to us when ordering, especially for the delivery address. We do not assume responsible for any data entry errors and the consequences (eg delays or delivery errors). In this context, the costs for re-shipment of the order will be at your charge. If you want us to modify your details, you can contact customer service or call +33977195031.

Delivery : 

The Customer must check the condition of the packaging and the conformity of the product delivered and to issue if necessary, on the delivery of the carrier. Silver-bijoux does not take responsibility to exchanges or refund the products. The method of shipment used is "smal packet air" so there is a register number. 
The postman must present the package at least once, and in case of abscence, he must give you a notice of passage. Sometimes postmen are failing, so it is your responsibility to get in touch with the post office when the delay predicted in these conditions is out of date. 
Silver-bijoux reject any responsibility for the package is not claim. If the package is returned to us, a fee will be charged for re-shippment. 
Silver-Bijoux reserves the right to refuse to make a delivery or an order from a customer who has not fully paid or settled a previous order or with whom a payment dispute is currently being administration. 
The products remain the property of Silver-Bijoux until full payment of the order. Once paid, the items are the property of the Customer. So, he have to contact Post office if he meet problem or delay in the delivery process. The return postage (IASP, unclaimed, refused, incomplete address) will be charged to the customer. 

Retraction :

If the item did not meet the expectations of the client, he could retract within 14 days after date of receipt of the order (date of postmark). The customer must then return the entire contents of the package, including packaging. The costs of shipments are charged to the customer and the goods will be refunded when we have received and verified that the products have not been damaged. 

International delivery :

The products we offer are in compliance with legislation and standards in Europe. For import purchase outside the EC, you should check the specific legislation in effect in the country concerned, whether for taxes, declarations or prohibitions. Our responsibility will not be engaged in case of non-compliance with the legislation of the country where the product is delivered, it is your responsibility to check with local authorities the possibilities of importation or use of the products and, where applicable, it is your responsibility to pay the customs fees and import taxes.

Article 6 : Responsibility 

Hypertext links may link to other sites. Silver-Bijoux reject any responsibility in case of the content of these sites violate the laws and regulations existing. The responsibility of Silver-Bijoux can not be engaged for any inconvenience or damage arising from the use of the Internet, including interruption of service, external intrusion or presence of computer viruses, or any event of absolute necessity, in accordance with the law. The proposed products are in accordance with French legislation and standards in France. In addition, Silver-bijoux is not liable for any breach of its contractual obligations in the event of a absolute necessity or unforeseen circumstances, including (without this list is not exhaustive): internal or external strike, fire, disaster, failure internal or external, and generally any event does not allow the proper execution of orders. 

Article 7 : Applicable law - Disputes

These general conditions of sale are subject to French law irrespective of the country of delivery. In the event of a dispute arising from this contractual relationship, the Client and Silver-bijoux agree before any legal action to seek a friendly solution. The invalidity or illegality of any condition of these terms and conditions do not invlove the invalidity of such conditions, a term could be inserted to replace the void.